About Intergenerational Tech Coaching

“Intergenerational” is a term we use when talking about younger generations working alongside older generations.  While it would be very easy to merely let younger people fix the tech issues of an older person who struggles with it – this ends up being a one-sided relationship.  We emphasize the partnership between these two groups as part of the training we offer.  Click here to read what our friends have been researching and writing about.

How do we train young people?

When Kovir leads these trainings, we cover some of the following topics:

  • Everyday Digital Ageism
    • Understanding your own implicit bias is important, especially intergenerational programs and technology – where the clients will fit the ageist assumptions.  We’ll also talk about how this program will benefit multiple areas of wellness for both the coach and student.
    • Supplement: Implicit Bias Test
  • Aging and Accessibility
  • Adult Learning Models
    • This session teaches the effective methods for teaching adults new skills as well as how to discover what works best for the tech coach and student user.
  • User Experience 
    • Being knowledgeable in the systems you, the coach, are using will be beneficial to the smoothness of the program and building the confidence of the student user.  
  • Tech Ethics and Scams
    • We’ll discuss best practices and ethical dilemmas you may encounter as a coach.  We’ll talk about the most frequent requests for help as well as the scams older adults experience at a disproportional rate.
    • Supplement: Scammer Payback

How do we set up this program?

This is a great question but will vary greatly depending on your needs and resources.  Some sites have designed this to be case-by-case matches and sessions but others have designed formal programs with much more structure and software.  We can work with you on that should you need it.

We will comment that this program has been most effective and sustainable with university partnership and collaboration.

Let's Talk about Starting Your Program