“Peers” is a term we use when talking about persons with shared experiences. “Tech Coaches” can also be referred to as “Digital Navigators” or “Digital Guides.” The research surrounding tech peer support with older adults is growing stronger every day. Click here to read what our friend, Dr. Karen Fortuna, and her colleagues have been researching and writing about.
When it comes to older people learning to use tech, we encourage the use of peers and matching based on shared experiences and/or identities. Here are some (but not all) shared dimensions you can consider when pairing participants:
When Kovir leads these trainings, we cover some of the following topics:
This is a great question but will vary greatly depending on your needs and resources. Some sites have designed this to be case-by-case matches and sessions but others have designed formal programs with much more structure and software. We can work with you on that should you need it.